ERP + CRM Integrated Platform

MakeLabs Management System

A unified ERP and CRM platform for managing calls, enquiries, customers, staff operations, student projects, follow-ups, callbacks, project workflows and internal business activities.

CRM Operations

Manage incoming and outgoing calls, enquiries, callbacks, customer follow-ups, college contacts and project enquiries from one connected system.

ERP Operations

Manage staff, students, projects, internal workflows, documents, salary-related activities and other day-to-day organizational operations.

Administrator

Manage the complete ERP + CRM platform, users, call operations, employees, projects, reports and system administration.

Staff Agent

Manage incoming and outgoing calls, callbacks, colleges, project enquiries, customer follow-ups and assigned workflows.

Students

Access project information, enquiry details, project status, documents and student-related CRM / ERP services.